Our Cookies Policy

Cookies are small text files that we place on your device when you visit our website.On your first visit to our website, you will see a pop-up notifying that we are using cookies.We use cookies to enable our systems to recognize your browser or device which facilitates navigation on our website.You have choice to reject cookies by clicking on the “Reject” button that appears on the pop-up notification when you first access our website.

Rejecting cookies may prevent users from accessing some parts of our website or they may not function properly.

Our Privacy Policy

Our Company is committed to conducting its business in compliance with all applicable Laws and Toward that ends, we design this Privacy Policy to protecting the privacy and security of all personal information “Data” collected through your communication with us and describes how your data is collected, disclosed and utilized.

“Our Company, Web owner, we, us, our, Thalias Hospitality Group” refer to THALIAS Co., LTD
“You, your, customers” refer to web user

By accessing our Website, you agree you have read the terms and condition and this Privacy Policy and agree to our collection, storage, usage, and disclosure of your data as prescribed hereunder:

1. HOW DO WE COLLECT YOUR DATA?

Your data are collected to us through third parties service providers only:

• upon your consent to make reservation through Chope (Chope is a reservation platform);
• once you participate in surveys, or otherwise participate in activities we promote that might require information about you.

1. WHAT DATA DO WE COLLECT?

Web user may be asked to provide the following data only upon their subscription to our newsletter and upon making a reservation at our Restaurant /Hotel:

• Name;
• Address;
• Telephone Number;
• Date of birth;
• Email address;
• username and password;
• your payment details including billing address and credit card details
• your Facebook login;
• your IP address adn browser location when visiting our website and at the time of reservation;
• information related to the browser or device you use to accesss the reservation app;
• your physical location when using the reservation app;
• your cuisine preference;
• and other data collected that could directly or indirectly identify you.

III. HOW DO WE USE YOUR DATA?

Your data are used for following purposes:

• to provide your access to our website;
• to send you promotional message on our products and services;
• to enable you to make a reservation at our restaurant and to allow us to provide you with support.

1. HOW YOUR DATA ARE STORED?

We use all possible means to ensure that your data is protected and stored safely as it is reasonable in every circumstances to avoid the loss, access, use, modification, leak or disclosure of those information, except with your consent or to be compliant with the requirement as set by Laws. We also require that third party service providers acting on our behalf, to provide appropriate security measures to safeguard your personal data from unauthorized access, collection, use, disclosure, or similar risks.

1. TO WHOM THE DATA MAY BE SHARED?

The data collected could be shared to:

• Thalias Co., Ltd branches;
• trusted service provider; business partners;
• in the event of company acquisition or merger;
• government or competent authorities to which we are obliged by Law to disclose the data.

1. DISCLAIMER OF WARRANTIES

Whilst we diligently work with trusted third-party service providers to protect the secrecy and security of your data as we possibly could, nonetheless, you should be aware that no method of electronic storage is 100% secure. Consequently, we cannot guarantee the security of any Data collected to us, and you assume sole and whole liability for such risks.

• Events Beyond Our Control

By using this Website, You agree that neither we nor any of our partners, branches or employees, shareholders shall be liable for any direct, indirect, incidental damages, breach, loss of your Data resulting from a cause over which we do not have direct control, including but not limited to, failure of electronic, computer viruses, unauthorized access, theft, internet errors, and the event of force majeure.

This Privacy Policy is subject to revision from time to time without notice. Web user are bound by such changes immediately upon posting of such revision and should therefore review this Privacy Policy every time Web user uses this website.

VII. GOVERNING LAW AND JURISDICTION

This Policy shall be made under and construed by Cambodian law.
Any dispute arising out of or in connection with this policy, including any claims regarding its existence, validity, or performance, shall be resolved in an amicably manner through negotiation among the Parties, in good faith.
If such matter cannot be resolved by negotiation within 15 (Fifteen) calendar days, it shall be finally referred to and resolved by arbitration in the Kingdom of Cambodia in accordance with the arbitration rules of the National Commercial Arbitration Center (NCAC).
The language of the arbitration shall be in English.
The defaulting Party shall bear all counsel fees, arbitration fee, and any other fees arising out of the dispute resolution procedures described in this Section.